The Hindu Business Line : Monday, February 12, 2007

AWARDS & HONOURS
MMA-Sanmar award for young managers
The Madras Management Association in partnership with the Sanmar group has instituted an award for `effective business communications' for young managers. This is an opportunity for talented young entrepreneurs and managers under the age of 35 ... More

MANAGEMENT
Change and culture
It is a fairly well-established now that an organisation's culture is neither built nor changed rapidly. Indeed it is fashionable to call some aspects of a company's working style as `the way' of the organisation — as in `The Toyota Way' ... More

HUMAN RESOURCES
Telephone essentials
Some points to remember while speaking on the phone More

Dealing with the "poor me" attitude
Tell people with a "poor me" attitude that their complaints of victimisation are ploys to win sympathy and motivate them by focusing on their competence and intelligence More

INTERVIEW
`We want to be at the cutting edge of cinema technology'
An encounter with Tan Ngaronga, Sathyam Cinemas' New Zealander chief operating officer More

Indian trainers well above the average
"Though the services sector is people-based, it's also a fact that people here tend to deal with the computer rather than their neighbour in the office. This is where such soft skills are important." More

BOOKS
Bring your feminine virtues into play at work
To nervous young women heading to their job interviews, Seema Goswami's advice is simple: "Mask your nervousness and function at the optimum level despite it." Smile confidently, she says, "even if your knees are knocking together and your heart ... More

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Telephone essentials

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