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Health insurance policies: Just what the doctor ordered

Nath Balakrishnan

ACCESS to better healthcare has increased the average lifespan in India. But let us not forget that medical facilities come at a price. And as the field of medicine evolves further in its attempt to combat and get the better of life-threatening illnesses, one can be assured that the medical costs will also escalate.

It is in such a situation that a health insurance policy will come in handy. In essence, if one were to be hospitalised on account of having contracted an illness that either requires treatment or necessitates surgery, a health insurance policy will step in and mitigate the financial burden. It helps pay out the expenses incurred to the extent of the sum assured chosen by the person insured.

Health insurance vs pure insurance plans

How does such a plan stack up vis-à-vis a life insurance policy?

  • For starters, in the case of an insurance policy, say a term plan, the payout is made only if the life assured dies. Should the insuree contract an illness that warrants hospitalisation and subsequently prolonged treatment, the expenses have to be borne by the insure.

  • There are variants of the pure term plan available in the market that fuse a term plan with critical illness cover that makes a payout when the life insured is diagnosed as suffering from a critical illness.

  • Certain other plans provide for payment of hospitalisation expenses, but these include only room rent charges and not those incurred for purchase of medicines, doctor's fees and the costs of undergoing surgery, if the situation so demands.

  • The health insurance plan is more comprehensive in its coverage. All expenses involved in hospitalisation will come under the ambit of its purview.

    What should one look out for?

    Critical among such plans is the extent of coverage prior to as well as post hospitalisation. Companies such as Royal Sundaram, ICICI Lombard and National Insurance Company provide coverage for medical charges for 30 days prior to hospitalisation and 60 days after it.

    Companies such as Bajaj Allianz and Cholamandalam General Insurance provide an extended cover both prior to as well as post hospitalisation, which is 60 days and 90 days respectively.

    If the insuree needs to be hospitalised because of an emergency, the cover provided prior to getting admitted into a hospital does not assume too much relevance. However, in such cases, the longer the extent of coverage available after being discharged from hospital, the more beneficial it will be to the insuree.

    How does the scheme work?

    Such schemes are normally handled by third party administrators (TPAs). They, in turn, have a network of hospitals across the country at which health insurance customers could get cashless service.

    On admission into a hospital that is part of the TPA network, the TPA directly settles the expenses incurred at the hospital and the customer is not required to fork out any cash. Hence, the term cashless service.

    However, one is required to seek authorisation from the TPA prior to hospitalisation to obtain the cashless facility. In the case of admission into a hospital that is outside the network, the expenses have to be settled by the customer.

    He will then have to produce the relevant documents to the health insurance company and claim a reimbursement.

    The fine print

    As is the case with such plans, what is excluded from the scope of coverage has as much importance as what is included in the scope of coverage.

  • Pre-existing conditions will fall outside the ambit of coverage. In some cases, the insurer will extend coverage to a pre-existing condition on completion of a certain specified period of continuous insurance with them. Bajaj Allianz and Royal Sundaram offer such a facility.

  • Diseases that are contracted within the first 30 days of the policy's commencement will also not fall outside the scope of the coverage.

  • There will also be certain diseases that are not covered within the first year of the policy.

  • The set of exclusions is comprehensive and it will be prudent on the part of prospective customers to examine them thoroughly so as to avoid shocks later.

    Bonuses

    For every year that a claim has not been lodged with the insurance company, they will provide for a percentage increase of the insured sum (5 per cent, in most cases) subject to a maximum to 50 per cent of the sum insured, for a payment of the same premium. Should a claim arise after the customer has benefited from the bonuses, the bonus amount will then be scaled down by an extent determined by the company. However, the basic sum insured will remain unaltered.

    Add-ons

    Much like riders in the case of a life insurance policy, do check to see if for the payment of an additional premium you can get additional services, such as a general health check up or a daily hospital allowance or an ambulance pick up.

    The premium outflow will be a small percentage of what is to be paid for the basic plan, but such services can prove to be handy.

    How to choose

    The premium to be paid for a given amount of cover will be an important component in the purchase decision. However, one also needs to bear in mind that there will be other factors, such as the duration of expenses cover prior to and post-hospitalisation, the number of hospitals that come under the network of the TPAs, the add-ons that can be tagged on to the basic policy and more important, the long list of exclusions that such policies have.

    The importance of familiarising oneself with the fine print cannot be emphasised enough.

    Hence, it might not be a straight case of comparing premiums to be paid, as is the norm with pure term assurance plans.

    An approach that looks at both the premiums to be paid as well as the benefits of the various features offered to the individual appears to be a more appropriate strategy to zone in on a plan of one's choice.

    The effort will certainly be worth it.

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