The Hindu Business Line : Satyam outsources some HR jobs

Satyam Computer Services has started outsourcing some portion of its human resources management activity to tier-II and tier-III BPO centres, better known as `GramIT'. This includes services such filing, documentation and other paper-based administrative work deemed `repetitve' by the company. GramIT was set up by the Byrraju Foundation, a non-profit organisation promoted by Satyam Computers. According to Mr S.V. Krishnan, the company's Senior Vice-President and Head- Human Resources, this is part of the organisation's plan to `virtualise' HR functions so that HR professionals focus on their core job - managing people. Earlier this year, the company embarked on automating some portion of its existing HR functions. "We plan to virtualise any work that is repetitive. We believe about 80 per cent of all existing functions can be virtualised," Mr Krishnan told Business Line on the sidelines of the MMA Women Managers' Convention 2008 titled `Women Unlimited - Challenges in a global India'. GramIT centres typically have about 50 seats and employ youth from the same or nearby villages thus creating employment/ entrepreneurship opportunities. When asked what per cent of work was currently being outsourced to GramIT, he said it was too small a figure to disclose. "We have a long way to go. But our main aim is not to derive monetary benefits of this outsourcing but to give a source of livelihood to youngsters in rural India," he said.

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