The Hindu Business Line : Friday, March 23, 2007

FOREIGN RELATIONS
Education — a new dimension to India-Bangladesh relations
India providing education and vocational training to the Bangladeshi youth can help ease tensions and develop a strong long-term relationship. More

EDITORIAL
Cost of congestion
New Delhi must ask itself how airports elsewhere get twice as many aircraft into the air each hour from a runway. More

ECONOMY
Ominous signs of deepening rot
India seems ominously heading for a fearsome crisis. Evidence is mounting of institutions, commonly regarded as pillars of good and effective governance, rapidly sliding into a state of malfunctioning, if not near-crumbling. One by one, they are ... More

ENVIRONMENT
How green was my budget?
Ever picked up a food-packet at your nearest retail shop and wondered how many food-miles it has travelled to get to the market shelf? Or whether that inexpensive flight you are on is contributing to global ... More

MANAGEMENT
PERSPECTIVE
Rules versus values
In the modern business environment that is characterised by continuous changes, organisational rules and regulations are of limited significance. Though people want stability and continuity, success invariably belongs only to those "who dare and ... More

CUSTOMER RELATIONSHIP MANAGEMENT
Is customer delight a viable goal?
Managements would be better off refining and perfecting processes and making them error-free and fail-proof rather than aspiring for the elusive goal of customer delight, says S. ANANTHARAMAN. More

INTERNATIONAL TRAVEL
Foreign travel props up invisibles account
The ubiquitous Indian middle-class has begun to pack its bags and travel abroad in such huge numbers that it could soon rival the hordes of foreign tourists, businessmen, delegates and foreign academics descending on the country every year. That ... More

RETAILING
Urban food retailing: A virtuous circle of prosperity
The size of the Indian urban food market is authoritatively estimated at Rs 350,000 crore. The domestic market for processed food is not only huge but also fast-growing. The retail boom will create a huge demand for the food processing sector in ... More

LETTERS

Urban poverty

Empowered villages

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Union Budget 2007-08

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