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Priyanka Vyas

KPO sector demand potential seen at 1.6 lakh pros

New Delhi , Jan. 4

With business from the non-English speaking markets growing in the Knowledge Process Outsourcing sector (KPO), Evalueserve plans to hire around 100 international analysts by the end of the year. It currently has 30 foreign analysts based in Delhi.

"We are looking to double the size of our operations this year. We would be hiring international analysts from different countries in central Europe, Asia-Pacific among other regions. This is mainly to add value to our research through their understanding of the local language and context of that country," said Mr Ashish Gupta, COO, Evalueserve, India.

The foreign analysts would, however, be hired at local salaries, Mr Gupta said. Their interest in choosing India as their base is in gaining experience in the kind of work done out of here.

The analysts would pursue research in different areas and come from varied backgrounds including medicine, engineering, liberal arts, economics, finance, among others, said Mr Gupta, adding that they would be based here for one or two years.

At present about 60 per cent of Evalueserve's revenues are generated from Europe. The company does high-end research and data analysis across different verticals. It recently opened a delivery centre in Chile and plans to open one in Eastern Europe.

Evalueserve estimates there will be a potential demand for over 1.6 lakh non-English speaking professionals in the Indian offshoring (IT, BPO and KPO) industry by 2010.

This would help address the growing demand for language-sensitive work that can potentially be offshored from Continental Europe and the Far East. The languages in demand include Spanish, Italian, Dutch, Russian, Japanese, Korean and Mandarin.

It estimates that the total addressable market for language-sensitive work in India will be worth $14.4 billion by 2010. About 40,000 professionals with specialisation in non-English languages would be in demand.

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Evalueserve plans to hire foreign analysts

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