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Our Bureau

Bangalore , Nov. 14

AIRTEL Broadband and Telephone Services, the private telephone service from Bharti Tele-Ventures Ltd will adopt a new number series beginning with `4' for its fixed line services.

This will replace the existing digit of `5' for subscribers and is being implemented in conformity with the directive issued by the Department of Telecommunications.

Airtel will continue to connect all calls received on the old number till February 28. From March an automated voice recording system will inform customers about the change in numbers.

To make life simpler for its customers, Airtel is also launching a new short code for general customer care - 121.

This number will be uniform across all circles of Airtel Broadband and Telephone Services.

Announcing this Mr Prem Pradeep, CEO, Airtel Broadband and Telephone Services, said the change will take place in phases depending on the city of operation.

Airtel has more than one million fixed line customers in the country and provides broadband and telephone services in Andhra Pradesh, Delhi, Gujarat, Haryana, Karnataka, Kerala, Kolkata, Madhya Pradesh, Maharashtra, Mumbai, Punjab, Tamil Nadu, Uttar Pradesh (East) and Uttar Pradesh (West).

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