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Monday, Oct 04, 2004

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Opinion - Letters


Use postal service network better

The Indian Postal service has completed 150 years of service and has a wide network of more than 1.5 lakh post-offices. This is the largest number in any country, with the nearest second being China, with 57,135.

This huge post-office network could be used effectively to market financial products such as mutual funds, insurance, home loans and other investments. In residential areas, the post-offices should open at least by 8 a.m. and stay open till 8 p.m. with suitable meal breaks. Certain main post-offices, if not all, in the metropolitan centre should open on Sundays too to enable office-goers put through transactions that they cannot do during the normal working week.

Nuclear families being the norm these days, and with most couples working from 10 to 5 at least, suitably altered delivery timings, at least for the Speed Post services, can be tried out. The above may help the post offices to snatch back the business lost to the courier services and make the post former more customer-friendly and viable.

R. S. Raghavan

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Letters to the editor and contributions can be sent by e-mail to: bleditor@thehindu.co.in

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