The Hindu Business Line : Friday, April 18, 2003

Convergys plans to expand India ops
CONVERGYS, the $2.3-billion outsourced contact centre service provider, plans to expand its India operations by hiring 20,000 people by the end of 2004 and is also looking to acquire 400-500 seat contact centre companies to enable such growth. ... More

TELECOMMUNICATIONS

ISD grey market thriving unhindered
Almost 50 per cent of the voice traffic from call centres bypasses the legitimate ILD operators and are being used to route ISD traffic to foreign destination. The outgoing traffic by this route is estimated at 100 million minutes per month. More

SOFTWARE

Wipro follows the Infy trend
DESPITE reasonably strong volume growth, Wipro Technologies — the global IT services division of the diversified Wipro, continued to experience margin pressure in the fourth quarter ended March 31, 2003. And after Infosys Technologies ... More

Wipro sees further dip in margins
"There's a drift towards application management services from application development. New clients are less relationship-driven and more mercenary", Mr Vivek Paul, Vice-Chairman told analysts. More

TCS leases SSI centre in Chennai
TATA Consultancy Services (TCS) has taken on lease the new software development centre of SSI Ltd in Chennai. TCS intends to occupy the centre for at least two years — till its own software development centre at Siruseri gets ready. ... More

IT TRAINING

University status for Ambani institute

OFF-SHORE DEVELOPMENT

Quintant to set up centre in east Europe
BUSINESS services provisioning (BSP) start-up Quintant Corporation is planning to set up a near-shoring centre in eastern Europe to service its customers across Europe. Mr Sanjay Viswanathan, President and member of the board of Quintant Ltd, ... More

E-COMMERCE & E-BUSINESS

Oracle tool for Taj group
ORACLE India, a subsidiary of Oracle Corporation, has announced that the Taj Group, India's largest hospitality group, has selected the Oracle E-Business Suite to streamline all back office operations of the hotels and offices across the Taj ... More

E-GOVERNANCE

Stress on infrastructure for success of IKM
THE Information Kerala Mission (IKM), an ambitious project to computerise and set up a wide area network (WAN) connecting 1,215 local bodies in the Government, would need to strengthen infrastructure in order to fulfil the obligations spelt out ... More

EVENTS

Open source software seminar

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